REINVENT YOUR OPERATIONS

We are not giving you a better tool for the same process: we are giving you a better process, powered by a smarter tool.

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PROCESS REINVENTIONS

By combining Al, automation, and smart technology and focusing on a Magical User Experience, we redesign and rebuild your processes so they are not just organised, but intelligently automated, seamlessly integrated, and continuously improving, allowing your business and its operations to run faster, easier, and smarter.

Explore Our Reinventions

OUR RANGE OF REINVENTIONS

SALES & MARKETING REINVENTION
  • Convert behavior into revenue with Sales Al Agents.
  • Boost conversions, recover abandoned carts, and drive upsells.
  • Cut customer acquisition costs through smarter targeting.
  • Shorten sales cycles from days to hours. Execute automated, hyper-personalised marketing campaigns.
  • Reduce inventory turnover with real-time monitoring.
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CUSTOMER ENGAGEMENT & SERVICE REINVENTION
  • Automate up to 80% of repetitive conversations.
  • Reduce response time from hours to seconds.
  • Improve first-contact resolution to 95%.
  • Cut service costs by up to 60% while boosting CSAT
  • Generate qualified leads effortlessly.
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HR & PEOPLE SUPPORT REINVENTION
  • Automate leave management, onboarding, and policy clarifications.
  • Handle up to 60% of routine queries automatically.
  • Deliver 90% faster resolutions.
  • Reduce voluntary turnover by up to 30%.
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PROCUREMENT REINVENTION
  • Automate up to 95% of procurement
    cycles.
  • Cut cycle times by 50-75% and lead times by 40-65%.
  • Identify cost-saving opportunities proactively.
  • Achieve 95% + spend compliance with zero invoice errors.
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VENDOR MANAGEMENT REINVENTION
  • Automate vendor onboarding, scoring, and risk monitoring.
  • Detect supplier risks 30-50% earlier.
  • Reduce invoice exceptions by up to 70%.
  • Improve SLA compliance and reduce onboarding times by 50%.
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BUSINESS INTELLIGENCE REINVENTION
  • Ask questions in plain English and get instant dashboards.
  • Cut time-to-insight by 50%, while reducing errors by 80%.
  • Double analyst productivity and make forecasting 50% more reliable.
  • Surface trends, anomalies, and risks before you even search.
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ABOUT US

We are a UK-based Al-native Software Development and Consulting Company with global reach.

We don’t just provide tools; we reinvent processes. Our Al-native solutions are designed to automate, integrate, and continuously optimise business operations.

"We focus on intelligent process reinvention, not incremental fixes."

DEVRAJ KOSHTI

CEO and Founder

  • Finalist of “You Are First 2022”, one of the UK’s top entrepreneurship competitions.
  • Collaborated with a Forbes 30 Under 30 on Web3 & AI projects before they went mainstream.
  • Recognised Graduate of Russell Group University.
  • Former consultant at Dragonfly Insulation (UK), an innovative company based in the North-East, driving innovation

HARISH BANWARI

President - Global Business

  • Former Director at 3M Asia-Pacific.
  • Decades of leadership across various industries and different geographies.
  • Expert in P&L leadership, strategy, and international markets expansion.
  • Strong background in government relations & cross-functional leadership.

HOW DO WE WORK?

ASSESSMENT

Understanding your unique context, pains, and requirements to shape a shared vision of success.

TAILORED PROPOSAL

A detailed, customised proposal with clear deliverables, timelines, and outcomes.

AGREEMENT & KICKOFF

Formalising the partnership and preparing for project execution.

DEVELOPMENT

Designing and building the solution, aligned with your needs and optimised for performance.

DEPLOYMENT

Seamlessly integrating the solution into your operations with minimal disruption.

PERFORMANCE REVIEW

Measuring outcomes against agreed objectives to ensure business impact.

OPTIMISATION

Providing ongoing improvements, updates, and refinements as your business evolves.

WHY CHOOSE US?

CUSTOMISATION

Reinventions are built around the distinct needs of each client.

SECURITY

Applying best practices in data encryption, access control, and vulnerability management.

SEAMLESS INTEGRATION

We prioritise making the integration of AI solutions as smooth and effortless as possible.

SCALABILITY

Crafted for seamless expansion to accommodate business growth or functionalities.

RELIABILITY

Solutions remain operational even during unexpected disruptions with failover mechanisms.

PARTNERSHIP

We work with you, even after the project to reinvent and improve regularly.

MACHINE LEARNING

Our solutions learn and adapt over time, delivering greater efficiency and accuracy.

BESPOKE SOLUTIONS

We design and deliver customised solutions fine-tuned to your unique business requirements.

OUR COMMUNITY

Altus' Solution strikes me as an extremely well-considered, designed with busy customer service teams in mind. The challenge for leaders is to find and introduce genuinely practical technologies that will integrate seamlessly with existing work practices and software applications, whilst minimising the headache and downtime often linked to change projects. This does just that.

-Pascal Fintoni, AI & Digital Marketing Strategist, Consultant and International Speaker, Durham, UK

We’re always on the lookout for tools that streamline operations while improving user experience. Altus’ Reinvention is a smart, well-thought-out platform for organisations wanting to centralise their customer engagement across channels, without compromising on personalisation or efficiency.

- Private Client

The solution turned our contact centre into an operations centre. Automated issue triage and engagement reduced errors in information and escalations; repeat contacts dropped ~35%. Our team now handles roughly 2x the volume with fewer errors, and operational disruptions are resolved far faster, improving on-time service and service quality.

- Private Client

In a highly technical field like ours, this solution is transformational. It reduced our headcount by half and simplified complex offerings for prospects, improved first-contact resolution, and made our expertise accessible across every channel, anytime, anywhere, in any language.

- Private Client

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